NEXUSCODE LAB / LEGAL
PRIVACY POLICY — NEXUSCODE LAB
Last updated: · Version: 2026-10-05.1
This Privacy Policy explains how NEXUSCODE LAB LLC, operating under the trade name NexusCode Lab, collects, uses, stores, and protects information relating to visitors to our website, customers, and people who contact us.
By using our website, requesting a quote, purchasing a service, or providing information to NexusCode Lab, you acknowledge the practices described in this Privacy Policy.
1. Information we may collect
We may collect information you provide directly, including your name, email address, phone number, company name, information about the requested project or service, messages submitted through forms, and other information you voluntarily provide.
We may also receive certain technical information related to website access, such as IP address, browser type, device, pages visited, and technical information needed for website security, operation, and diagnostics, depending on the technologies and services used.
To record subscription acceptance, we retain the authenticated account identity, the versions of the Subscription Terms and this Policy, the acceptance date and time, and language. This record is related to the purchase intent and, when available, the payment provider’s Checkout, customer and subscription identifiers.
2. Payment-related information
When a customer makes payments or starts a subscription, the payment may be processed by external payment providers, including Stripe.
NexusCode Lab does not need to directly receive or store the full card details used in the checkout hosted by the payment processor.
The payment processor may collect and process payment, billing, and fraud prevention information in accordance with its own privacy policy and legal requirements.
NexusCode Lab may receive transaction-related information, such as the customer’s name, email, payment status, amount, transaction date, subscription, and identifiers associated with the payment.
3. How we use information
We may use the information collected to provide and administer our services, respond to inquiries and quote requests, create and maintain projects, provide support, manage subscriptions and payments, send service-related communications, maintain the security of our systems, resolve technical issues, prevent abuse or fraud, and comply with legal obligations.
We may also use information to improve our services and the experience provided to customers.
4. Communications
We may contact customers and prospective customers using the information provided to respond to inquiries, follow up on projects, provide support, and send important information about services, payments, subscriptions, or relevant changes.
We do not sell contact lists to third parties.
5. Sharing information
We may share information with service providers when necessary to operate NexusCode Lab and provide our services.
This may include providers of payment processing, hosting, infrastructure, databases, email, analytics, security, and other technology vendors.
These third parties may process information in accordance with their own terms, privacy policies, and legal obligations.
We may also disclose information when required by law, a court order, or a competent authority, or when reasonably necessary to protect our rights, systems, customers, or third parties.
6. Cookies and similar technologies
Our website and integrated services may use cookies or similar technologies needed for operation, security, preferences, analytics, or services provided by third parties.
The availability and use of these technologies may vary depending on the features implemented on the website.
7. Storage and retention
We may retain information for as long as reasonably necessary to provide our services, manage the customer relationship, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.
When information is no longer needed, we may delete or anonymize it, subject to our legitimate needs and legal obligations.
8. Security
We adopt reasonable technical and organizational measures to protect information under our control against unauthorized access, alteration, disclosure, or destruction.
However, no internet-connected system or method of electronic storage can guarantee absolute security.
9. Third-party services and links
Our website may contain links to or integrations with websites and services operated by third parties.
NexusCode Lab does not control the privacy practices of these third parties. When you use an external service, information may also be subject to that provider’s policies.
10. Customer project data
During the development, maintenance, or support of websites and systems, customers may provide NexusCode Lab with text, images, documents, technical credentials, or other information needed to perform the service.
We use this information to carry out the agreed work and manage the project, subject to applicable technical, contractual, and legal needs.
The customer is responsible for having the necessary rights and permissions for the data and content they provide to NexusCode Lab.
11. Children’s privacy
NexusCode Lab’s commercial services are not intentionally directed at children.
We do not knowingly seek to collect personal information from children through our commercial services. If we become aware of inappropriate collection, we may take reasonable steps to delete the information as applicable.
12. Privacy rights and requests
Depending on applicable law and the circumstances, you may have certain rights relating to your personal information.
Requests relating to access, correction, or deletion of information may be sent to our contact address.
We may need to verify the requester’s identity before fulfilling certain requests, and we may retain information when permitted or required by law.
13. Transfer and processing of information
NexusCode Lab is established in Florida, United States.
Depending on the technology services used and the customer’s location, information may be processed or stored in the United States or in other locations where our service providers operate.
14. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, providers, or legal requirements.
When an update is made, the date shown at the beginning of this Policy may be changed.
15. Contact
For questions or requests relating to this Privacy Policy or the processing of personal information:
NEXUSCODE LAB LLC
Trade name: NexusCode Lab
Email: hello@nexuscodelab.net
Website: nexuscodelab.net